Government Information

Earl Gregg Swem Library

Reprocessing Medical Devices in Health Care Settings: Validation Methods and Labeling Guidance for Industry and Food and Drug Administration Staff

Categories: Consumer Info/Protection,Health/Medical,Laws/Regulations

New guidance documents to enhance the safety of reusable medical devices and prevent the spread of infectious agents.  Follows an outbreak of infections traced to reused duodenoscopes.  From the Food and Drug Administration


Presidential Memorandum—Student Aid Bill of Rights

Categories: Consumer Info/Protection,Education-Higher,Headlines,Presidency

Presidential document that provides support for students with education debt through creation of  state-of-the-art complaint and feedback system, additional protections for student loan borrowers, higher standards for loan servicers, and fairer treatment of struggling borrowers.  From the White House


Fact Sheet: A Student Aid Bill of Rights: Taking Action to Ensure Strong Consumer Protections for Student Loan Borrowers

Categories: Consumer Info/Protection,Education-Higher,Presidency

Describes the nature of the assistance that will be provided to student borrowers including a state-of-the-art complaint system and new steps to analyze student debt trends and recommend solutions.  From the White House


Arbitration Study: Report to Congress

Categories: Consumer Info/Protection,Financial Crisis/Markets,Laws/Regulations

Studies the use of arbitration agreements in financial contracts and how they restrict consumer rights to seek redress through class action suits.  From the Consumer Financial Protection Bureau


HHS Public Access

Categories: Consumer Info/Protection,Health/Medical,Science/Technology

Contains plans of component agencies of the department for providing open access to the results of research including data.  From the Department of Health and Human Services


Protecting Student Privacy While Using Online Educational Services: Model Terms of Service

Categories: Consumer Info/Protection,Education,Education-Higher,Science/Technology

Helps users of educational technology understand how a given online service or app will collect and make use of customer information.  Includes checklist for evaluating terms of service agreements, warning signs to watch for, and recommendations for protecting yourself and your organization.  From the Privacy Technical Assistance Center of the U.S. Department of Education


Consumer Sentinel Network Data Book for … 2014

Categories: Consumer Info/Protection,Crime/Justice,Statistics

Reports on more than 2.5 million consumer complaints received during 2014.  The complaints are sorted into 30 categories.  From the Federal Trade Commission


Identity Theft Tops FTC’s Consumer Complaint Categories Again in 2014

Categories: Consumer Info/Protection,Crime/Justice,Statistics

Press release which lists the top ten consumer complaints with identity theft, debt collection, and imposter scams leading the list.  From the Federal Trade Commission


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