Government Information

Earl Gregg Swem Library

Will the Check Be in the Mail? An Examination of Paper and Electronic Transactional Mail

Categories: Postal Service,Telecommunications/Internet

https://www.uspsoig.gov/sites/default/files/document-library-files/2015/rarc-wp-15-006.pdf

Examines three months of billing data from a major U.S. utility and finds that people prefer to receive bills via traditional mail but to pay bills electronically.  From the Office of the Inspector General of the U.S. Postal Service