Consumer Response Annual Report: July-December 2011
http://files.consumerfinance.gov/f/201204_cfpb_ConsumerResponseAnnualReport.pdf
First annual report from the agency created in July 2011 to provide protection for American consumers in the financial marketplace. This report focuses on consumer complaints relating to credit cards. The organization began taking complaints relating to mortgages in December 2011. From the Consumer Financial Protection Bureau.
