Envisioning a Viable Postal Service for America: An Action Plan for the Future
http://www.usps.com/strategicplanning/_pdf/Ensuring_Viable_USPS_paper.pdf
Describes the problems that challenge the business model of the past and proposes strategies for survival in the future including more flexible pricing, limiting delivery to five days, and endings pre-funding of retiree health benefits. From the U.S. Postal Service.